639162961824
MARIE CHRISTINE Q. CADAY
Welcome!
Thanks for dropping! Travel to my site and dig more about me, my
background, and what skill sets I have to offer. If you have questions or
want to discuss an opportunity to work together, feel free to get in touch.
ABOUT
My Background
As a natural born learner, my passion in learning has continuously driven me to expand my knowledge, experience, and relationships. With a strong background and diverse skill set that I have , I’m confident to work in the field of travel and successful in giving solutions that I can bring to the table. Keep exploring my site to know more information about me, and reach out directly with any questions.
MY EXPERIENCE
Experiences & Expertise
VIRTUAL ASSISTANT FOR ADMINISTRATIVE SUPPORT
February 2023 - July 2023
As VA/Admin support, my role was focused on Discord for new members in giving access to their programs and updating data of the leads, email domain, and campaign status tracker of the VIP members.
CUSTOMER SUPPORT REPRESENTATIVE
November 2020 - June 2023
As a CSR for Trading accounts, I have handled mainly email support, giving access to the students for their trading accounts, training materials, and webinars. I also handled the refund and dispute of our sales accounts. I have handled our Social media pages for inbox and comment section for Facebook and Instagram and Discord server.
MARKET RESEARCHER
September 2020 - November 2020
As a Market researcher, I was assigned to conduct calls for surveys for the Presidential race of the Biden - Trump Campaign. We make sure the accuracy of the answers of all respondents by plotting them to the survey question.
GUEST RELATIONS REPRESENTATIVE
October 2018 - January 2019
As a Guest Relation representative for a Retail account,  I have handled the call for store experience and gift registry section, where we tracked the order shipment, delivery, exchange, return, and refund.
CUSTOMER CARE REPRESENTATIVES, C3
December 2017 - March 2018
As CSR for Airline Reservation my responsibility is to book new reservation, modify and cancel existing reservation.
ENCODER, MICO
March 2009 - April 2009
As Encoder for Policy Issuance department, my responsibility is to encode policy issuance of companies under Marine Cargo.
CASHIER, ALL FLIP FLOPS
May 2006 - August 2006
As Cashier, my responsibility is on payment transactions, and at the same time I am also a sales associate.
TECHNICAL SUPPORT, CEMEX
September 2005 - October 2005
A technical support, my responsibility is to change password troubleshoot employees computer and printers and escalation of employees concern to the next level tech support if its not cover of my scope and limitation.
EDUCATION
What I’ve Learned
BS COMPUTER SCIENCE, AMA COMPUTER COLLEGE
May 1999 - November 2003
Studied programming languages, web designing, and engineering subjects related to computers.
MEDICAL TRANSCRIPTION, MTC ACADEMY
June 2008 - January 2009
Studied Medical related, English proficiency for Editing and proof reading for Transcriptions.
MY SKILLS
What I Do
CUSTOMER SERVICE
One of skill set that IÂ have is Customer service, as my responsibility is I am efficient and can solve the customer concern in timely manner.
DATA ENTRY AND RESEARCH
I love to do research and data entry is one of easiest skill set I had, this is one of most challenging work for me because by researching you can gain more knowledge, it is just like that I am learning too.
ADMIN SUPPORT
On the other hand, I have skills in Admin support, this is most things I do since I love creating data that can make the report simpler. It is also challenging work for me because it tests my ability in overcoming a challenge and creativity.
TECHNICAL SUPPORT
Aside form customer service I gave also technical support to my customers if needed. Since I studied Computer Science I have a knowledge on Technical support.
"Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do."
Pele
